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Return Policy

Unfortunately, Lublu Scents does not accept returns. We know it's difficult to know if you'll love a candle without having the candle in front of you; please consider gifting your candle to a friend who would enjoy it.

If your item is lost or damaged in transit, please contact us at and we will assist you further.

If your package is returned to us, you will be responsible for the cost to reship the package. The cost to reship a package is $7.95, you will be sent an invoice via email. If you choose to receive a refund rather than have your order resent, you will be refunded for the cost of the candles only. We cannot refund shipping cost on returned packages. 

If a return to sender is processed and your package is not returned to us, you will be responsible for paying the full cost of a replacement candle, plus an additional $7.95 to cover the cost of shipping, if you would like a replacement sent. We cannot offer any refunds on orders that were not returned to us.

If you have any other concerns, please reach out!

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